Terms & Conditions

Introduction

Welcome to Velmora Clothings. By accessing and using our website, you agree to comply with the terms and conditions described on this page.

Please read these terms carefully before using our website or placing an order.

Use of Our Website

Our website is provided for browsing, purchasing products and accessing information about Velmora Clothings and its collections.

You agree to use the website only for lawful purposes and not to misuse, disrupt or attempt to gain unauthorized access to any part of the website.

Products & Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However, slight differences in product colour, appearance or presentation may occur depending on your device or screen settings.

Product availability may change without prior notice.

Prices

All product prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

Velmora Clothings reserves the right to update product prices, offers and promotions at any time.

Any applicable shipping charges will be shown during checkout.

Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, decline or cancel an order where necessary, including situations involving product availability, pricing errors or other unforeseen circumstances.

If an order is cancelled after payment has been made, the applicable refund will be handled according to the relevant payment method and our refund policy.

Customer Information

You are responsible for providing accurate and complete information when placing an order, including your name, phone number, email address and shipping address.

Velmora Clothings cannot be held responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

Payment

Orders must be paid using the payment methods made available during checkout.

Payment transactions may be processed through third-party payment service providers. Their respective terms and policies may also apply to your transaction.

Shipping & Delivery

Delivery times shown on our website are estimates and may vary depending on location, courier services, weather conditions, public holidays and other circumstances beyond our control.

For further information, please refer to our Shipping Policy.

Returns & Exchange

Returns and exchanges are subject to the conditions described in our Returns & Exchange Policy.

Customers are encouraged to review that policy before placing an order.

Intellectual Property

All content appearing on the Velmora Clothings website, including logos, brand names, photographs, graphics, text, designs and other materials, belongs to or is used by Velmora Clothings unless otherwise stated.

Such content may not be copied, reproduced, modified or distributed without prior permission.

Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or free from technical issues.

We may temporarily suspend or modify parts of the website for maintenance, updates or other operational reasons.

Third-Party Services

Our website may use or link to third-party services, including payment providers, delivery services and other external platforms.

These services may have their own terms and conditions and privacy policies. Velmora Clothings is not responsible for the policies or practices of independent third-party services.

Changes to These Terms

Velmora Clothings may update these Terms & Conditions from time to time.

Any changes will be published on this page, and continued use of the website after such changes means that you accept the updated terms.

Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us:

WhatsApp: +92-307 0650032
Phone: +92-307 0650032
Email: info@velmoraclothings.com