Shipping Policy

Shipping Information

At Velmora Clothings, we aim to make your shopping experience simple and reliable. Once your order has been confirmed, we prepare it carefully for dispatch and arrange delivery to the address provided during checkout.

Order Processing

Orders are processed after successful order confirmation.

Orders may require 2–5 business days to be prepared before dispatch. Processing time may vary depending on product availability, order volume and the nature of the order.

During busy periods, sales or special occasions, processing may take slightly longer.

Delivery Time

Once your order has been dispatched, delivery generally takes approximately:

Major Cities: 2–5 business days
Other Areas: 4–7 business days

Delivery times are estimates and may vary depending on the destination, courier service, weather conditions, public holidays or other circumstances beyond our control.

Shipping Charges

Shipping charges, where applicable, will be displayed during checkout before you complete your order.

Free shipping is available on orders above Rs. 30,000, subject to the applicable terms of the offer.

Order Tracking

Once your order has been dispatched, you may receive shipment or tracking information through the contact details provided during checkout.

You can use the tracking information provided to follow the progress of your shipment.

Delivery Address

Please make sure that your shipping address, phone number and other contact information are correct when placing your order.

Velmora Clothings cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Failed Delivery

Although we work with our delivery partners to ensure timely delivery, delays may occasionally occur due to circumstances outside our control.

If your order has not arrived within the expected delivery period, please contact our customer support team and provide your order number so that we can assist you.

Damaged Package

If your package appears to be damaged when delivered, please contact us as soon as possible with your order details and relevant photographs of the package and product.

We will review the matter and assist you according to our applicable return and exchange policy.

International Shipping

At present, our shipping availability is based on the destinations offered during checkout.

If international shipping becomes available for your location, applicable shipping charges, delivery times and any customs or import charges will be communicated where applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

WhatsApp: +92-307 0650032
Phone: +92-307 0650032
Email: info@velmoraclothings.com